If you ever notice a common area maintenance need, please submit a service request online on your Resident Portal. When placing a request, please select the appropriate category, include a detailed description, and attach an image. If placing a request through the Connect Resident mobile app, you can take a photo within the Service Request module.
Once your request is submitted, the management team will immediately be notified. As the request is reviewed and updated, you can follow the progress online. You will also be automatically notified of updates via email.
After logging in to the Resident Portal, simply click on the Service Request button on your dashboard. You can also access the Service Requests by clicking on the top left mash-up menu and selecting Services, then Service Requests. For a quick video tutorial on Service Requests, please click here.
If you are unfamiliar with the Resident Portal, register today to submit service requests and take care of other association business!
Step 1: Go to your community specific URL or https://portal.connectresident.com/
Step 2: Click Login and select the option to Create Account
Step 3: Register with your email address
Step 4: Link your account using your home address or account number
Note: If you need any assistance registering or linking your account, please call us 24/7 at 800.870.0010 and we'll help you get set up right away! You can also watch this step-by-step walkthrough video.
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